To determine whether your utility accounts are enrolled in Direct Debit, you can check your invoices.
If you have Direct Debit activated on your account, it will be indicated under the amount due on the right-hand side of the main page in a grey box.
Alternatively, you can reach out to Energy On by phone at 1300 323 263, email us at TheTeam@energyon.com.au or submit a ticket HERE to check your account details.