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What if I cannot pay my invoice on time?

If you are unable to pay your invoice by the scheduled due date, you may be eligible for payment assistance. 

This can include: 

  • Additional time to pay, 
  • Other arrangements, such as differing intervals, 
  • Assistance applying for concessions,
  • Installment Payment Plan, and 
  • Paying for energy use in advance. 

Energy On has a dedicated Payment Assistance Team that is here to help.  

Please reach out to our Team who will be able to work with you to discuss the options available to you.

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