If you are unable to pay your invoice by the scheduled due date, you may be eligible for payment assistance.
This can include:
- Additional time to pay,
- Other arrangements, such as differing intervals,
- Assistance applying for concessions,
- Installment Payment Plan, and
- Paying for energy use in advance.
Energy On has a dedicated Payment Assistance Team that is here to help.
Please reach out to our Team who will be able to work with you to discuss the options available to you.