Will hot water be billed separately from cold water? Do I still need to contact my cold water distributor to have that set up?

Should you move into a building or site where Energy On manage the circulating hot water at your address, you will need to set up an account with Energy On for that utility and those listed in your Sale of Utility Agreement. 

Separate to this, you will need to contact the local cold-water distributor for your area, and establish another account with them. There may be examples where this is not the case, if you are unsure, reach out to our team by submitting a Help Ticket HERE or via our Contact Us pages.

If you are unsure which utilities Energy On is managing at your address, you may contact us here, or check in with your Building Manager or Owners Corporation.