If your invoice is higher than usual, it's essential to determine whether it's due to natural variations. Here are some factors to consider:
- Billing Period Fluctuations: Compare the length of your billing periods, particularly for the first and final invoices, as they may vary significantly.
- Seasonal Changes: Expect higher bills during winter and summer months due to increased heating, cooling, and hot water usage.
- Rate Changes: Check if there have been any changes to your rates.
If these factors don’t explain the increase, consider any new appliances or additional residents that might be using more power. If you have concerns, please contact The Team for assistance. You can request a meter photo if you suspect someone misread your meter or you can ask to receive meter data for smart meters. We're here to help!