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How do I know if my account is on Direct Debit?
To determine whether your utility accounts are enrolled in Direct Debit, yo...
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How can I report an outage?
Please contact the Faults and Emergencies (24hrs) number listed in the right...
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What is Payble and How does it work?
Recently, you may have been seeing more information about Payble from us, a ...
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What is a Daily Charge?
The Daily Charge is a fee per-day for having electricity connected to the pr...
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Are there any fees associated with Direct Debit?
We do our best to avoid any additional costs. Setup Fees Energy On does n...
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When do Energy Rates Change?
Typically, we review our rates every year: in Victoria rate changes usual...