Who are the Utility Distributors in Your State and Local Area

George A

Modified on: Thu, 24 Jul, 2025 at 10:29 AM

Your Energy On invoice includes who your Distributor is and their contact information as shown in the image below. This information is on the front page of your invoice, located in the top right-hand corner under the section titled 'Faults and Emergencies'.

Refer to the example below for guidance:

The table below outlines the energy distributors for each states.

Table: Electricity Distributors for State and Local Areas

Distributor	State/Territory	Supply Areas	General Inquiries	Electricity Supply Interruptions/Outages
Ausgrid	NSW	Sydney metro (inner, northern and eastern) and surrounds	13 13 65	13 13 88
Endeavour	NSW	Greater Western Sydney, the Blue Mountains, Southern Highlands and the Illawarra, and the South Coast	13 37 18	13 10 03
Essential Energy	NSW	Country and regional NSW, southern regional QLD	13 23 91	13 20 80
Ergon Energy	QLD	Country and regional QLD	13 74 66	13 22 96
Energex	QLD	Brisbane, Gold Coast, Sunshine Coast and surrounds	13 12 53	13 62 62
Evoenergy	ACT	All of the ACT	13 23 86	13 10 93
SA Power Networks	SA	All of SA	13 12 61	13 13 66
TasNetworks	TAS	All of Tasmania	1300 137 008	13 20 04
Citipower	VIC	Central Melbourne	1300 301 101	13 12 80
United Energy	VIC	South Eastern Melbourne	1300 131 689	13 20 99
Ausnet Services	VIC	Eastern/North Eastern Regional Victoria	1300 360 795	13 17 99
Jemena	VIC	North/North Western Melbourne	1300 131 871	13 16 26
Powercor	VIC	Western/North Western Regional Victoria	13 22 06	13 24 12

You can find a detailed list of Electricity and Gas distributors via the Australian Energy Regulator (AER) website, located HERE.

For information regarding you Water Distributor please click on the link below and search via your address.

https://www.water.vic.gov.au/for-households/find-your-water-corporation