If you, or someone in your household, has a requirement for Life Support Equipment, it is important that Energy On is made aware of this requirement to ensure a continued supply of electricity. To understand our obligations to you and yours to us please review our policy.
Life support equipment means any of the following:
- an oxygen concentrator;
- an intermittent peritoneal dialysis machine;
- a kidney dialysis machine;
- a chronic positive airways pressure respirator;
- crigler najjar syndrome phototherapy equipment;
- a ventilator for life support;
- in relation to a particular customer—any other equipment (whether fuelled by electricity, gas or water) that a registered medical practitioner certifies is required for a person residing at the customer’s premises for life support.
‘Other’ life support equipment may include but is not limited to:
- external heart pumps
- respirators (iron lung)
- suction pumps (respiratory or gastric)
- feeding pumps (kangaroo pump, or total parenteral nutrition)
- insulin pumps
- airbed vibrator
- hot water
- nebulizer, humidifiers or vaporizers
- apnoea monitors
- medically required heating and air conditioning
- medically required refrigeration
- powered wheelchair.
Download the Life Support policy from our website: Life Support Policy