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How to move in/open a new account

When you move into an Energy On operated site, you may need to open an account for utilities (depends on the site). There are two ways to do this: you can either complete the Moving in Form or please reach out to us at TheTeam@EnergyOn.com.au.

Once we receive this notification, you will be emailed the appropriate connection form (Sale of Utility Agreement) for your address to review, complete and return to us with a copy of ID. Once we receive this, your utility account will be set up accordingly. If you have already completed a Sale of Utility Agreement, there is nothing more for you to do – one of our team members will be in touch if we require anything further.

For a smooth transition, please notify us at least two business days prior to your move in-date. Make sure to include the address of the residence that you are moving into.

If you have already moved in and have not created your account with us yet, please contact us at 1300 323 263 or at TheTeam@EnergyOn.com.au. We can help you set up your accounts so we can supply uninterrupted energy to your address


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