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Account Management
Moving In
How do I open a new account?
How long does it take for an account to be set up?
I moved in and nobody told me to set up an account, what do I do?
I'm moving in. What do I need to do?
If I only need power for a couple of days for cleaning or maintenance, do I need to set up an account?
Moving Out
Can I change my move out date?
How do I disconnect my services?
I am moving out. What do I need to do?
I have moved out a while ago, can I finalise my account as of that date?
Account Information
Adding another name to my account
Appointing an Authorised Representative to your account
How can I change my move in or move out date?
How can I find my account number?
How can we set up our account with joint account holders?
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