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Account Management

Moving In

  • How do I open a new account?
  • How long does it take for an account to be set up?
  • I moved in and nobody told me to set up an account, what do I do?
  • I'm moving in. What do I need to do?
  • If I only need power for a couple of days for cleaning or maintenance, do I need to set up an account?

Moving Out

  • Can I change my move out date?
  • How do I disconnect my services?
  • I am moving out. What do I need to do?
  • I have moved out a while ago, can I finalise my account as of that date?

Account Information

  • Adding another name to my account
  • Appointing an Authorised Representative to your account
  • How can I change my move in or move out date?
  • How can I find my account number?
  • How can we set up our account with joint account holders?
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Email

TheTeam@EnergyOn.com.au

Phone

1300 323 263
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