Power outages can occur for a variety of reasons, including severe weather, unexpected technical faults, planned maintenance, or a fault that has occurred on your property.
Please ensure you are safe at all times and contact the Emergency Services on 000 for life-threatening emergencies. If you are on Life Support, we recommend you have a backup plan in the event of an unplanned outage.
Once you are safe, if this outage is not present on your Distributor’s online outage map (such as United Energy’s map here), please contact the Faults and Emergencies (24hrs) number listed in the right hand column of your invoice, under "Faults and Emergencies". This number is for the distributor of the utility in your area.
You can find a full list of the Australian Distributors and their Emergency Numbers here.
You can also look up your postcode at the Electricity Distributor Map on this webpage here.