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What is Centrepay, and can I use it?

Centrepay is a voluntary bill-paying service offered by the Australian Government to assist people on Centrelink payments. This allows people to nominate parts of your CentrePay payments to go straight to your utility invoices.

Centrepay is a valuable service that can help individuals on Centrelink payments manage their bills and expenses effectively. It can provide peace of mind and alleviate stress by ensuring that bills are paid on time and in full. It is important to take advantage of all the tools and resources available to manage personal finances effectively, and Centrepay is one such tool that can make a significant difference.

You will need to do this yourself through your CentrePay account and Services Australia.

This can be set up in any one of the following ways:

  • online using your Centrelink online account through myGov
  • using the Express Plus Centrelink mobile app on your mobile device
  • at a Centrelink service centre with help from Services Australia staff 
  • by calling Services Australia on your regular payment number.

To set this up, you will need:

  • Your Centrelink Customer Reference Number
  • Your Energy On utility account billing details – these are: 
    • Biller Code 778100 
    • Ten Digit Reference Number (found under the BPay section of your invoice) 
    • Details for Energy On: Energy On Pty Ltd, PO BOX 2624, Mt Waverley VIC 3149, 1300 323 263 
  • Energy On Business CRN – this is 555-085-851-H

If you are unsure about any of the above, please don't hesitate to get in touch with us.

Further information regarding CentrePay can be found through the following link: 

www.servicesaustralia.gov.au/set-up-centrepay-deductions

Centrepay information page on the Services Australia website: 

https://www.servicesaustralia.gov.au/individuals/services/centrelink/centrepay

  How to set up Centrepay on the Services Australia website: 

https://www.servicesaustralia.gov.au/set-up-centrepay-deductions?context=22366


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