As a member of an Embedded Network by default your electricity is supplied through us, Energy On. However, the Australian Energy Regulator (AER) requires that residents with an Embedded Network are entitled to source their electricity from a retailer of their choice. This is known as “Power of Choice”, meaning that not only are you entitled to seek quotes for your supply of electricity direct from any retailer you choose, but you can also sign on with them fully. However, there is a process to go through.
Energy On’s role in this process is to assist you in the evaluation of the estimate you receive from a retailer to ensure that you will be better off under the new arrangement and, if so, to assist you with the process. To accurately assess the value of the offer being made to you by your retailer of choice, you must advise the retailer that the apartment is part of an LEN.
If you choose to leave the LEN, the first thing that needs to be done is the meter installation. The meters in an LEN are privately owned, and thus your retailer may need you to install a new meter (which may have installation and supply costs). Once these arrangements have been made, your retailer of choice will contact Energy On as the Embedded Network Manager at your premises and arrange for the changeover.
Provided you go through with it, you will now receive two (2) electricity invoices; one for your electricity usage from your retailer of choice and one from Energy On for your network charges. As we pay the network tariff, we still collect the network charges that go to operating electrical infrastructure for the distribution area.
Please contact us if you would like any more information, we're here to help.
Alternatively, you can download the AER's Fact Sheet via the link below.