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How can I read my meter?

Should you wish to view your utility meter, you may be able to do so by gaining permission from your Building Manager. 

Once you have obtained permission, your utility meter is likely located in one of the following locations:

  • In a cabinet on your floor (or on a floor immediately above or below you),
  • In the carpark, or
  • in the basement.  

All metering is labelled with the unit/apartment/shop number, with an associated meter number.

Please note: when viewing your electricity meter, ensure you do not touch anything as mishandling could result in electric shock or death.

If you are ever unsure or would like more information regarding access to your meter, please reach out to our Customer Service Team - either by submitting a ticket HERE or calling our Australian-based customer service team on 1300 323 263.

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