Invoicing and Payment
Paying My Invoice
- Are there any fees associated with Direct Debit?
- Can I pay using centrepay?
- Can I set up Direct Debit?
- How can I change my current payment method?
- How can I Pay my Invoice?
Invoice Queries
- Can I view my past invoices?
- How is my Invoice Calculated?
- How often will I be receiving my bill? Can this be changed from monthly to every three months?
- How to Read your Invoice
- My invoice was unusually high this month. Was there a reason for this?
Rate Changes
- Can I get a better rate on my electricity?
- Energy Rates FAQ
- How do you read Energy Rates?
- What does VDO – Victorian Default Offer – mean?
- What if my invoice covers a period before and after a rate change?