The Essential Services Commission (ESC) independently regulates essential services in Victoria. Primarily, the ESC is responsible for protecting customers by watching over the pricing, quality, and reliability of these services. The Victorian Default Offer (VDO) is a simple and trusted electricity price set by the ESC, not energy companies.
VDO prices are the maximum price for all residential and small business customers (those who consume less than 40-megawatt hours of electricity per year) in Victoria, which also applies within Embedded Networks.