What is a Concession?
To help support Australians, the government releases a variety of different of support programs, known as concessions (or rebates). Each year, there are different concession discounts or rebates available, designed to help people pay their energy bills.
If you hold a concession card (which you may be eligible for due to income, age, disability or veteran status) with your local state government, you may be eligible for a concession on your energy bills.
How do they work?
How this works will vary depending on your location and concession. Sometimes, concessions don’t require a concession card, so remember to check the requirements if you’re unsure whether you can apply for the discount.
Applying for a concession differs depending on the concession itself. Typically, embedded network customers like those at Energy On need to apply directly for these. If you find that you are unsure about the process, or would like some guidance, you are welcome to contact Energy On’s Customer Service Team for assistance.
What Concessions are there?
One example of a Concession discount for some Victorian customers, who may be entitled to it, is the Non-Mains Energy Concession. If you are a concession holder who relies on LPG, firewood, alternative fuel and/or non-mains metered electricity (an Embedded Network) for domestic heating, cooking and hot water, you can apply using the information here.
You can find an article explaining and breaking down a wide variety of concessions available to embedded network customers in Australia, which we recommend that you pay a visit to, here.
If you are unsure if you are eligible for a concession, consider visiting Services Australia here https://www.servicesaustralia.gov.au/concession-and-health-care-cards?context=60091
Feel free to contact our customer service team if you have any questions or would like assistance in any form.
Phone: 1300 323 263
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