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Financial Hardship

Energy On offers a Financial Hardship program to customers experiencing ongoing financial difficulties. We tailor our assistance to your needs, supporting you through difficult times and helping you get back in control of your bills.

  • Long or short term payment extensions
  • Flexible payment plans that anticipate your needs and adjust to your situation
  • Advance payment plans that prevent bill pileup
  • Assistance accessing government grants, concessions and rebate. 

Please access our Financial Hardship Policies via the links for Victoria and for Queensland, New South Wales and Australian Capital Territory.

Please Contact Us or call on 1300 323 263 to discuss your options, one of our friendly staff will be happy to assist.



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