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What Fees and Charges are there?
What are the charges listed on my monthly bills? The daily charge is a fee ...
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Energy On – Language, Translation and Hearing Services
Free services for our customers who have language or hearing impairments. ...
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What is the connection or disconnection fee?
Connection and Disconnection charges cover the costs involved in setting up/...
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I am currently overseas. How can I pay my Invoice?
If you are overseas, the best option would be to pay through BPay (if your f...
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What is my NMI and how do I find it?
NMI stands for “National Meter Identifier” This is a unique number used to ...
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Bundled and Unbundled Invoices.
Understanding Bundled and Unbundled Electricity Invoices The price of Elect...
