Recent Articles

• The account holder has passed away, what do I need to do?

  Deceased Customers - Changing and Closing Account If you are managing a dec...

• Feedback and Complaints

  Energy On adopts a customer focused approach and appreciates feedback. If ...

• Will hot water be billed separately from cold water? Do I still need to contact my cold water distributor to have that set up?

  Should you move into a building or site where Energy On manage the circulati...

• I have overpaid my account, can I have a refund?

  If you have overpaid your account, we are able to provide a refund!  If ...

• How is my Invoice Calculated?

  An invoice generally consists of the following items.  Consumption Charge  ...

• How can I pay my Invoice?

  There are regulatory requirements in place that determine what is included i...