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What is a gas cooktop charge?
The Gas Cooktop charge is a daily charge to supply gas to your cooktop or ot...
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I have overpaid my account, can I have a refund?
If you have overpaid your account, we are able to provide a refund! If ...
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How can I pay my Invoice?
There are regulatory requirements in place that determine what is included i...
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Bundled and Unbundled Invoices
Understanding Bundled and Unbundled Electricity Invoices The price of Elect...
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What are Peak and Off-Peak Times?
Peak and Off-Peak times, commonly referred to as Time of Use (TOU), can vary...
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What is my NMI and how do I find it?
NMI stands for “National Meter Identifier” This is a unique number used to ...
