Recent Articles

• How is my Invoice Calculated?

  An invoice generally consists of the following items.  Consumption Charge  ...

• How can I pay my Invoice?

  There are regulatory requirements in place that determine what is included i...

• How to move out/close an account

  To inform us of your move out date, you can fill out the Move Out Form or re...

• What Fees and Charges are there?

  What are the charges listed on my monthly bills? The daily supply charge is...

• Direct Debit Fees

  Setup Fees Setting up Direct Debit by Bank Account or Credit Card is free o...

• I am currently overseas. How can I pay my Invoice?

  If you are overseas, the best option would be to pay through BPay (if your f...