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What is Centrepay, and can I use it?
Centrepay is a voluntary bill-paying service offered by the Australian Gov...
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How can I find my Customer Number?
Your Energy On Customer Number is displayed on your utility invoice. It is l...
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Why is there a multiplier on my invoice?
A multiplier (sometimes referred to as a k-factor) on your invoice indicates...
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Rate Changes FAQ
Where Can I See My New Rates? Whenever your rates change after moving in, ...
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Contact Us
Energy On operates every business day between 8:30am and 5:30pm Australian E...
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What is a gas cooktop charge?
The Gas Cooktop charge is a daily supply charge for the gas used to operate ...
