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I have overpaid my account, can I have a refund?
If you have overpaid your account, we are able to provide a refund! If ...
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How is my Invoice Calculated?
An invoice generally consists of the following items. Consumption Charge ...
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How can I pay my Invoice?
There are regulatory requirements in place that determine what is included i...
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How to move out/close an account
To inform us of your move out date, you can fill out the Move Out Form or re...
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What Fees and Charges are there?
What are the charges listed on my monthly bills? The daily supply charge is...
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Direct Debit Fees
Setup Fees Setting up Direct Debit by Bank Account or Credit Card is free o...
