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Invoicing and Payment
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Invoice Queries
When will Direct Debit payments be deducted?
When will I receive my final invoice?
Where is my reference number on the invoice?
Why is my invoice estimated?
Why is my invoice higher than usual?
Why is there a multiplier on my invoice?
Why was I charged a dishonour fee?
Will hot water be billed separately from cold water? Do I still need to contact my cold water distributor to have that set up?
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